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Hotel Cleaning in London
Watching this video of the Connaught Hotel exterior being transformed is a perfect example of what professional hotel cleaning services in London can achieve. From deep steam cleaning on historic brickwork to delicate stone restoration and facade cleaning, this project highlights why expert exterior cleaning matters for luxury hotels.
Whether you’re a hotel manager, facilities director, or property owner looking for hotel brick cleaning or hotel stone cleaning, this hotel cleaning case study shows the value of professional work done right.
The Connaught Hotel — A London Landmark
The Connaught Hotel is a world-renowned luxury hotel located in the heart of Mayfair, London. Steeped in history and elegance since the early 19th century, The Connaught combines classic architectural beauty with high-end hospitality services. The building’s red brick and stone facade is iconic to London’s traditional luxury aesthetic and requires specialist care to maintain its appeal and structural integrity.
This iconic hotel isn’t just a place for overnight stays it’s a symbol of London’s heritage. With Michelin-starred dining and renowned guest experiences, The Connaught sets a high standard for excellence. And while guests focus on what’s inside suites, restaurants, bars, and spa what they first see when they arrive is the hotel’s exterior and that’s where professional hotel cleaning makes a huge difference.
Why Exterior Cleaning Matters for Hotels
Every hotel wants to create a great first impression. But London’s weather, city pollution, moss, algae growth, and airborne dirt can quickly dull even the most elegant facades. For historic buildings like The Connaught, cleaning brickwork and stone surfaces isn’t just cosmetic it’s essential maintenance that protects the structure and prolongs the lifespan of valuable architectural elements and adds to the 5 star Impression.
Professional hotel brick cleaning services remove years of build-up without damaging the original materials. Expert hotel stone cleaning (such as DOFF steam cleaning or softwashing techniques) restores the original beauty of architectural stonework whether sandstone, limestone, portland stone or other delicate material. Our cleaning methoids safeguard the surface against wear and tear.
Here’s how we approach a project like this:
Step-By-Step: Cleaning The Connaught Hotel Exterior
1. Comprehensive Assessment
Before any cleaning begins, we conduct a detailed assessment of the hotel’s facade. Historic hotels often have sensitive surfaces .Brick and stone that have weathered for decades or even centuries. A professional inspection identifies:
• Surface type (brick, stone, limestone, sandstone)
• Existing damage
• Biological growth (moss, algae, lichen)
• Pollution stains and general grime
This step ensures we select the correct cleaning method, so there’s no risk of harm to the surface.
In this step and on this project the client had pointed out some white staining on the brickwork that was detracting from the overall image of the building. It was not known what thecause for this white staining was whether it was limescale from dampness in the brickwork or even due to previous aggressive cleaning methods carried out by others in the past.
2. Choosing the Right Cleaning Technique
Not all surfaces can withstand the same pressure or treatment. For historic properties like The Connaught:
• Softwashing or low-pressure steam cleaning is used on delicate stone and mortar areas.
• High-pressure washing targets tougher stains on brick and paved areas.
• Specialist chemical cleaning is sometimes necessary for ingrained pollution or stubborn stains that water alone can’t remove. On this projet the local council were involved in influencing what chemicals and sollutions could be used for the cleaning.
These tailored methods remove dirt, moss, algae, and stains while protecting the materials underneath. Unlike DIY pressure washing, professional hotel cleaning avoids surface erosion and prevents long-term damage.
3. Deep Brick & Stone Cleaning
Luxury hotels like The Connaught often feature elaborate architectural detail decorative brick, historic stonework, and intricate masonry. Our team carefully:
• Applies appropriate brick cleaning solutions
• Uses steam, softwash, and low-impact processes on stone
• Ensures the structure’s aesthetics are preserved
This cleanup dramatically refreshes the exterior without causing wear, something only true specialists should attempt.
4. Final Rinse & Protection
Once cleaning is complete, a final rinse removes all residues and ensures no chemical or dirt is left behind. Where appropriate, protective treatments are applied to help repel future dirt and slow down biological growth, keeping the hotel exterior cleaner for longer.
Benefits of Hiring a Professional Hotel Cleaning Company
You might wonder: “Is this level of cleaning really necessary?” The answer is yes, especially for London hotels.
Here’s why investing in a professional hotel cleaning company is so important:
Improved Curb Appeal
First impressions matter. A sparkling hotel exterior communicates luxury, professionalism, and attention to detail,reinforcing guest confidence and encouraging positive reviews. It’s all about first impressions and the WOW FACTOR!
Preserved Historic Architecture
Historic hotels have unique brick and stone features that can degrade over time if not properly maintained. Professional cleaning restores but also protects these surfaces.
Increased Property Value
Well-maintained buildings retain more value. Hotel restoration services, including façade cleaning and stone care, help preserve heritage while keeping properties competitive.
Enhanced Safety and Hygiene
Grime, Mold, and moss can be slippery especially around walkways and entrances. Effective cleaning reduces slip hazards and contributes to a healthier, more welcoming environment for guests.
Tailored to Hotel Needs
Hotels operate 24/7, so cleaning must be planned to minimise disruption. Professional teams work with you to schedule services at times that won’t impact guest experience. On this project we worked closely with the hotel and followed an accurate plan which detailed the sections of the building that could be worked on at any time. There were also occassions where we had to work with the hotel and adjust the targeted area to suit the high profile guests that were staying.
Hotel Restoration & Refurbishment — More Than Just Cleaning
While cleaning is a major part of exterior upkeep, many hotels also benefit from additional services like:
• Masonry repairs
• Repointing
• Stone restoration
• Facade restoration
These services go beyond cleaning, they preserve and enhance the structure for decades. As a full-service hotel restoration company, we’re experienced in delivering these integrated services alongside our cleaning work.
Conclusion: The Connaught Hotel Transformation
The exterior cleaning showcased in our video isn’t just about aesthetics, it’s about preserving a heritage icon with care, expertise, and precision. From removing years of build-up on brick and stone to revitalising the hotel’s facade, this project highlights:
• What modern hotel cleaning companies can do
• Why London hotels benefit from specialist facade and pressure cleaning
• The value of professional hotel brick cleaning, hotel stone cleaning, and full hotel restoration services
If your hotel or hospitality property needs a facelift, whether it’s pressure washing, stone cleaning, or a full exterior facade refresh, expert hotel cleaning is your first step toward premium curb appeal and long-term asset protection.
